Shipping Policy

At eBabui, we are committed to delivering your orders safely and on time. Please read our shipping policy below.

1. Delivery Coverage

We deliver products across Bangladesh through trusted courier and delivery partners.

2. Order Processing

1. Orders are processed within 1–2 business days after confirmation.
2. Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

Estimated delivery times are:

1. Inside Dhaka: 1–3 business days
2. Outside Dhaka: 2–7 business days
3. Remote areas may require additional delivery time.

4. Shipping Charges

Shipping charges may vary depending on:

1. Delivery location
2. Product size and weight
3. Delivery method

The applicable shipping fee will be displayed during checkout.

5. Order Tracking

Once your order has been shipped, you may receive a tracking number via SMS, email, or your eBabui account (if available).

6. Delivery Delays

Delivery may be delayed due to:

1. Natural disasters
2. Bad weather
3. Political unrest
4. Courier-related issues
5. Other unforeseen circumstances

We appreciate your patience in such situations.

7. Failed Delivery

If delivery cannot be completed due to an incorrect address, unavailable recipient, or incorrect contact information, additional delivery charges may apply for re-delivery.

8. Damaged Package

If your package appears damaged upon delivery, please contact our customer support immediately and avoid using the product until the issue has been resolved.

9. Contact Us

For any shipping-related questions, please contact our customer support team.